Order Cancellation
- Orders can be cancelled within 12 hours of placement for a full refund.
- Cancellations after this period will be processed based on order status.
Refund Policy
- Refunds are processed for:
- Damaged or defective items (with valid proof).
- Orders canceled within the specified time.
- Refunds will be issued within 7-10 business days to the original payment method.
Return Conditions
- Items must be returned unused, in original packaging, and with all tags intact within 7 days.
- We do not accept returns on used perfumes for hygiene reasons.
Process for Refunds and Returns
- Contact our support team at support@perfumecityindia.com with your order details.
- Our team will guide you through the process, including return shipping instructions.